Free Delivery

Shipping Rates & Delivery Times

Local Freight

Dispatch Information

• Orders are dispatched within 24 hours. Local orders are sent with Aramex and International orders are sent with DHL or by New Zealand Post for USA parcels using their track and trace service.
• Once your order is successfully placed, you will receive a confirmation email. Products from our Apicare store are shown and billed in New Zealand dollars.
• Overseas orders will have the New Zealand Goods and Services Tax of 15% will be deducted at check out.

International Freight

• Freight costs are calculated by destination and weight. You can review this fee once you have chosen your items, before completing check out.
• Tracking advice is emailed once the courier collects your order so you can track its progress.
• Because of new import requirements, each USA shipment now incurs clearance costs, including a NZ$40 customs fee, a 15% tariff, and DHL administration fees. Rather than itemising these, we’ve applied a simple 20% NZ$ charge. This covers the tariff and part of the admin costs, with us absorbing the remainder to keep things straightforward.
• Please note - We are currently using New Zealand Post for USA orders. This is still a track and trace service, but your parcel will take a little longer to arrive than the DHL delivery.  We are doing this to offer you a less expensive freight option. Thank you.